Home Car Rental Reservation Terms And Conditions
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Conditions of Rental

All customers must be subject to Medan Rental Cars Terms and Conditions of the Rental Agreement.


Rental Requirements
The client would be required to supply the following:

  • Reservation Form

  • Name, address, mobile/telephone number

  • Email address

Self Drive Car Rental (Without Driver)

  • A valid drivers license and passport (International drivers license required for non-Indonesian citizens).

  • Local contact details


All rates each car type on our car rental fleet with 10 hours driver worktime duration

  • Rates are net qouted in Indonesia Rupiah (Rp).

  • Rates is not include fuel

  • Rates only for Car fee And Driver.

  • Rates available for 3 days minimum used required

Certain cars type or models may not show on our car rental fleet.

Medan Rental Cars can provide for another car type,will accommodate upon a request.


Long Rentals
Should the rental exceed 30 days, an additional rental agreement will apply for each period of 30 days.

Additional charges / Handling fees

  • In addition a IDR 500000 handling fee will be levied on traffic penalties incurred.

  • A Rp 500000 will be charge if customer loss of keys.

  • A valet charge of IDR 30000 may be levied on dirty vehicles.

  • If there is loss of or damage to the vehicle, a claim handling fee of IDR 500000 will be charged on termination of the rental.

  • A IDR 500000 will be charge to customer for damage to or loss of tyres, rims and hubcaps.

  • There is fuel charge IDR 100000 for airport pick up.

  • A 15% perhour of car rental rate will be charge for over time used

Additional Equipment

  • GPS is available upon a reguest at Rp 50000 per day. An excess of Rp 1700000 is payable in the event of loss or damage.

Extension of Rental
Extension of rentals beyond the original date must be authorised by Medan Rental Cars. If an extension is required, please contact  during office hours (weekdays from 08:30 - 16:30) by telephone or email.

  • Contact Person with Mr.Nicky with mobile number +628116001384

Customer will be liable for the full value of the damage and/or loss where such damage or loss is sustained in circumstances.

Payment procedures
Payment of the Basic Rental Charge is required in advance. This will be taken by Medan Rental Cars representative by cash in Rupiah on pick up date - or for late bookings, immediately after invoicing. On termination of the rental any relevant items will be deducted and the balance of the charge will then be refunded.

Useful Information
Government Tax

  • Tax is not included in the rates

  • Additional Tax surcharge may be subject to change in accordance with Government Legislation in which case rates will be adjusted accordingly

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